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4-star hotel Check-in 14:00 · Check-out 12:00

Hotel Puerta Calakmul

Stay at Hotel Puerta Calakmul in Chicaná, offering thatched-roof cabins, free breakfast, pool, dining, and easy access to the Balamkú archaeological site.

Carr. Chetumal Escarcega (186, Km. 98, 24350 Chicaná, Camp., Mexico View on map
7.2/10
Good Based on 235 recent guest reviews
Free Wi-Fi Free breakfast Parking Pool Pet-friendly
What recent guests emphasize

Balanced comfort amidst jungle tranquility

Guests appreciate the rustic yet clean cabins and the unique location close to Calakmul’s archaeological site. There are practical considerations regarding payment methods, Wi-Fi coverage, and room features, making this hotel best suited for nature-focused travelers who prioritize location over luxury.

Guests often praise

  • Clean, comfortable cabins with mosquito nets and good hot water supply.
  • Peaceful jungle setting with enjoyable wildlife viewing, including monkeys on-site.
  • Friendly and attentive staff, sometimes going beyond to assist guests.
  • Reasonable food quality and variety, including notable fish dishes in the restaurant.
  • Convenient early check-in when arranged and helpful for accessing Calakmul.

Worth knowing

  • Wi-Fi is only reliable in public areas like the restaurant, not in rooms.
  • Payment is cash-only; no credit cards accepted, and the nearest ATM is over 50 miles away.
  • Hot water availability is limited to specific morning and evening hours.
  • Cabins do not have air conditioning, only ceiling fans; noise from staff early in the morning may occur.
  • Pool conditions and temperature receive mixed reviews and may not meet all expectations.

Best for

  • Visitors focused on exploring Calakmul’s archaeological zone and nearby nature.
  • Travelers seeking a quiet, natural environment with wildlife experiences.
  • Families with children needing kid-friendly and pet-friendly accommodations.
  • Those valuing location and authentic jungle stays over luxury amenities.
  • Guests prepared for rustic comforts and mindful of practical limitations.
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About this property

Welcome to Hotel Puerta Calakmul

Set along the jungle-lined Carr. Chetumal Escarcega at Km. 98, Hotel Puerta Calakmul offers a low-key stay in thatched-roof cabins surrounded by nature. The property features basic yet comfortable accommodations with mosquito nets and fans, providing a rustic atmosphere suited for visitors seeking a quiet retreat close to the Calakmul archaeological site. Guests note that rooms lack air conditioning but appreciate the coolness of the cabins and the surrounding wildlife, including howler and spider monkeys.

The hotel includes practical amenities such as free Wi-Fi in public areas, free breakfast, a restaurant serving regional dishes, a bar, parking, and a small pool. While the pool and dining facilities receive mixed feedback, the presence of these services adds convenience for travelers staying overnight before or after exploring nearby attractions. It is important to plan ahead as the hotel does not accept credit cards, requiring sufficient cash due to the remote location.

Hotel Puerta Calakmul's location is ideal for those prioritizing proximity to the Calakmul ruins and outdoor activities like bird watching and nature walks. Although the archaeological site is still about an hour's drive from the hotel entrance, staying here allows guests to visit early to avoid crowds. Travelers with children will find the property generally kid-friendly, and pets are allowed, making it suitable for families and animal lovers.

Guest reviews highlight the hotel's clean and well-maintained cabins, with some describing the experience as comfortable despite a higher price point relative to the facilities. The service is described as friendly and helpful, though language limitations and limited Wi-Fi coverage in rooms have been noted. Overall, the hotel fits those looking for a straightforward, nature-focused stay rather than luxury accommodations.

Summary compiled by GoHotelly editors from verified guest reviews, partner descriptions and editorial notes.
Facilities & essentials

What's on-site and what you should know before you arrive

The short version: what's available day-to-day, and the key practical details most travelers search for.

Most popular facilities

Free Wi-Fi
Free breakfast
Parking
Pool
Pet-friendly
Kid-friendly
Restaurant
Bar

Not available at this property

Fitness center
Verified guest reviews

What recent guests are actually saying

Reviews from travelers who stayed here in the last 12 months, grouped to help you spot the pattern quickly.

SK
Scott Ketterling Mar 18, 2026
10

I was a bit concerned this would be more rustic than anticipated but it was incredibly nice. Clean updated wonderful cabins that were surprisingly cool with fans in November. Great hot water, decent restaurant and overall a great experience. Totally worth it to get to Calakmul before anyone else to enjoy the site alone. Pool was fine but I just dipped my toes. It is a lot of money for what you get but you are paying for location to Calukmul. Worth it.

RHN
Robert H NE Mar 12, 2026
10

This hotel is the only hotel located on the shoe-heels of the scenic, 60-kilometer, access road leading to Calakmul Ruins, and it has good food service, surprisingly well-appointed rooms, with everything you need and nothing you don't... soap, shampoo, comfortable bedding, hot-water showers (albeit with limited hours of between 0600 and 1000 in the morning and 1800 and 2100 at night), signed and maintained birding and nature trails, a small swimming pool (which can be refreshing during the hotter months of May-October), private guarded parking, etc. Great birding and wildlife viewing of both Yucatan Black Howler-Monkeys and Central American Spider Monkeys, etc., which are often vocal and can be seen cavorting in the native trees on the hotel grounds, etc. The management (usually only Spanish-speaking) is friendly and service oriented:-) Pretty fast WiFi is available in the restaurant and its surroundings only but not in the rooms. The only inconvenience is that the hotel doesn't accept credit cards, so bring sufficient cash for your visit... as the nearest ATM machine is over 50-miles to the east along the main highway at a village called Xpujil (aka, Calakmul).

P
Poeukkije Feb 27, 2026
8.0

We had been planning our visit to Calakmul with enough time to make the most of it and get the most out of it in the most positive way. Since we were traveling with our children and it is always a good idea to be prepared for everything that can happen in the company of the little ones, the time spent looking for the best accommodation options near the Calakmul archaeological site resulted in this hotel being the best option. We invested time in reading and analyzing the comments about the place and decided to go for it. I contacted the hotel staff to share our plans and wishes. We understood perfectly well what type of hotel this is and its prices (this is where the valuable user's'contributions/comments are very useful) so we were prepared and with the mindset and idea of ​​enjoying the stay to the fullest. The hotel staff (especially Rubi) provided us with a lot of information and answered our questions and concerns. We received information about the road conditions and the construction work in the surroundings of Calakmul and the archaeological site. Thanks to this communication, which was clear and extensive, we were able to arrange and modify our original itinerary to stay an extra night at this hotel and thus be able to calmly travel to Calakmul and visit the archaeological site while there. The hotel staff helped us contact Jacobo, a professional bilingual guide who gave the children a lot of attention and patience during the visit to the archaeological site. The children swam and enjoyed the hotel. The internet is only available in the reception and the restaurant. The dishes we tasted in the restaurant were good enough. As mentioned we were prepared for this place and we were not disappointed. All the hotel workers were very attentive and patient. They helped us with the luggage, informed us correctly and were very patient and friendly with the children. We were able to sleep very well protected by the mosquito nets and enjoyed the quietness of the place and the sounds of nature.

TS
Tanja Schmidt Feb 27, 2026
10

We stayed for 1 night in a three person cabin. Very lovely place. We loved the quiet and peaceful, it was great. Quite pricey, but it was our only treat in expensive hotel during our vacation, so worth it in terms of location. Food was not to our taste, though. A special thanks to staff/management for finding our wallet and going through the inconvenience of transferring the money back to me. Highly appreciated!

PWV
Patrick W. van Deursen Feb 25, 2026
8.0

Nice hotel in the middle of the jungle. You wake up with all the jungle sounds as the rooms don't have Windows, but gaze. Only challenge is the heat at night. Only ventilators, no airco. The swimming pool then is a great chilling alternative in the morning. Also great as it is located close to the site, however it still is an hour drive at least to get to the archeological site from the entrance.

GB
Gaelle Blanvillain Jan 22, 2026
10

Given the bad reviews of this place, I was a bit worried! Honestly, if you come prepared (i.e. bring cash because they do not take credit cards), this place is really nice, although a bit overpriced. We arrived early (around noon) because access to Calakmul was closed (only opened from 5am-11am due to constructions along the road). I wish they had told us by email so we could have planned our day better, but they did not. They did let us check in early (normally 3PM), which was nice. We walked along the trails, and watched howler monkeys that were hanging out right by the lodge! The pool was cold and not very clear, so we did not go. The bungalow was very comfortable, clean, both beds had mosquito nets. We had hot water in the evening, and a really nice terrace with comfortable chairs and a hammock. Overall very relaxing. We had dinner at the lodge, prices were reasonable with lots of options. They do add 15% to your bill automatically for tips, which is annoying. We left the hotel at 5:30AM to head to Calakmul, so did not try their breakfast.

HN
Helene Nguyen Jan 09, 2026
10

Really comfortable stay in the middle of the forest. It is clean and there is a mosquito nett everywhere. The restaurant serves amazing fish dishes. Highly recommended to visit Calakmul!

TD
Thorsten Diekmann Jan 05, 2026
8.0

Nice hotel with rustic cabañas (don't expect a, TV) in the jungle, closest to the archeological zone of Calakmul {still 65km or 1,5hrs to go). Good food, friendly service. The WiFi could be faster though, it has a bad reception and only in public areas. The beds in the cabañas are too short for European sizes, half of the legs will be outside of the bed. The employees start talking very loudly to each other very early in the morning, waking up the guests who want to rest.

Location & neighborhood

Where you'll find Hotel Puerta Calakmul

Conhuas, Campeche, Mexico

Based on sightseeing, recreation, and getting around

  • Campeche International Airport 3 hr 16 Car
Things to do nearby

Worth the walk or a quick ride

Curated spots travelers usually pair with a stay in Campeche. Distances are rough real-world times, not straight-line.

Archaeological Zone Balamkú 496 reviews

Archaeological Zone Balamkú

24653 Calakmul, Campeche, Mexico

4.8 · Archaeological Site
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